A Single Source Solution Provider for All Your Cloud Services Needs

Is Cloud right for your business? Which systems in your business belong in the Cloud and which do not?

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Successful Cloud migration

The true key to a successful Cloud migration is knowing which Cloud vendors are strongest in each technology and each vertical, and then sourcing the right partner accordingly.

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White Glove Implementation and 5 Star support

We take away the burden from working with carriers directly and offer project management from start to finish.

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About us

Founded in 2019. Megha is a combination of two Telecom veterans born and breed between two spectrums of the market. Co-CEO's Robert Serrat and Freddy Bonilla have combined their successful home-grown businesses and created Megha.

We are a full-service carrier agnostic telecom advising company for businesses in all verticals and sizes. We specialize in providing strategic cloud, voice and data solutions that will not only enhance a company's communication network but improve its bottom line and help drive its success.

Our approach is to understand the businesses core values and help you decide on which solutions fit. With a track record of 20+ years in the business and a plethora of happy customers we bring world class expertise that can assess and manage these solutions while sitting on your side of the table.

Our Services

What We Do

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01

Cloud Contact Center

Why Choose CCaas:

  • Best overall value and functionality
  • Agility and speed when adding locations
  • Intelligent call routing that maximizes productivity
  • High-quality Omni-channel customer experience (Voice, Email, Chat, Social Media)
  • Integration with CRM, Database & RestfulAPI
  • On-demand access to customer information
  • Workforce optimization and management
  • Cost effective upgrades
  • 24/7 comprehensive professional services and
  • Technical support
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02

Hosted VoIP (UCaaS)

Why Choose UCaas:

  • Efficient collaboration
  • Enhanced mobile and remote user experience
  • Flexible and scalable to meet your needs
  • Immediate cost savings and optimized billing
  • Fast implementation and easy upgrades
  • IT staff can prioritize other business needs
  • Improved customer contact experience
  • Faster third-party integrations
  • Business continuity and security
  • Faster problem solving with expert tech support
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03

SDWAN & Networking

Why Choose SDWAN & Networking:

  • Best overall value and functionality
  • Agility and speed when adding locations
  • Redundancy, scalability and fault tolerance
  • Quality of experience for critical applications
  • Simplification of operations
  • Connectivity to other cloud-based solutions
  • Dynamic bandwidth
  • Cost effective upgrades
  • Support whenever you need it
  • Application acceleration and optimization
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04

Cloud Computing

As IT becomes more and more strategic and critical in impacting an organization’s bottom line, companies look to the Cloud to decrease IT complexity and drive ROI. For some organizations, Cloud solutions can be more secure, predictable and scalable than on-premise solutions.

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05

Cyber Security

We recognize that security is also more than technology… it is about the technical solutions, processes to evaluate and react to potential threats, vulnerabilities, and impacts, plus user training and education.

  • Penetration Testing & Environment Audits
  • Full Security Operations Center (SOC) as a Service
  • Physical security protection (IP cameras / door entry / video)
  • Web and Application Firewall Management
  • DDoS Mitigation
  • SIEM Platforms & Reporting & Monitoring
  • Virus, Malware, Spyware, Email Scanning
  • Compliancy Attestations
  • IDS/IPS Management
  • Endpoint & Device Security Management
  • Virtual CISO
  • Disaster Recovery and Backups
  • Data Loss Prevention (DLP)
  • East/West Traffic Monitoring & Breach Protection
  • Behavioral Management / Staff Training & Awareness
  • Professional Services Security Consulting
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06

Connectivity

With access to a global footprint we offer business class internet and private WAN to all parts of the world. This includes dedicated fiber, fixed wireless, Cable, Wifi, DSL and satellite internet. We specialize in engineering and building diverse routs for redundancy and business continuity.

Our Services

What We Do

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01Cloud Contact Center

Why Choose CCaas:

  • Best overall value and functionality
  • Agility and speed when adding locations
  • Intelligent call routing that maximizes productivity
  • High-quality Omni-channel customer experience (Voice, Email, Chat, Social Media)
  • Integration with CRM, Database & RestfulAPI
  • On-demand access to customer information
  • Workforce optimization and management
  • Cost effective upgrades
  • 24/7 comprehensive professional services and
  • Technical support
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02Hosted VoIP (UCaaS)

Why Choose UCaas:

  • Efficient collaboration
  • Enhanced mobile and remote user experience
  • Flexible and scalable to meet your needs
  • Immediate cost savings and optimized billing
  • Fast implementation and easy upgrades
  • IT staff can prioritize other business needs
  • Improved customer contact experience
  • Faster third-party integrations
  • Business continuity and security
  • Faster problem solving with expert tech support
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03SDWAN & Networking

Why Choose SDWAN & Networking:

  • Best overall value and functionality
  • Agility and speed when adding locations
  • Redundancy, scalability and fault tolerance
  • Quality of experience for critical applications
  • Simplification of operations
  • Connectivity to other cloud-based solutions
  • Dynamic bandwidth
  • Cost effective upgrades
  • Support whenever you need it
  • Application acceleration and optimization
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04Cloud Computing

As IT becomes more and more strategic and critical in impacting an organization’s bottom line, companies look to the Cloud to decrease IT complexity and drive ROI. For some organizations, Cloud solutions can be more secure, predictable and scalable than on-premise solutions.

Service Image

05Cyber Security

We recognize that security is also more than technology… it is about the technical solutions, processes to evaluate and react to potential threats, vulnerabilities, and impacts, plus user training and education.

  • Penetration Testing & Environment Audits
  • Full Security Operations Center (SOC) as a Service
  • Physical security protection (IP cameras / door entry / video)
  • Web and Application Firewall Management
  • DDoS Mitigation
  • SIEM Platforms & Reporting & Monitoring
  • Virus, Malware, Spyware, Email Scanning
  • Compliancy Attestations
  • IDS/IPS Management
  • Endpoint & Device Security Management
  • Virtual CISO
  • Disaster Recovery and Backups
  • Data Loss Prevention (DLP)
  • East/West Traffic Monitoring & Breach Protection
  • Behavioral Management / Staff Training & Awareness
  • Professional Services Security Consulting
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06Connectivity

With access to a global footprint we offer business class internet and private WAN to all parts of the world. This includes dedicated fiber, fixed wireless, Cable, Wifi, DSL and satellite internet. We specialize in engineering and building diverse routs for redundancy and business continuity.

Testimonials

Meet Our Customer Fan Base

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Lauren S

Hudsoncrest Properties Inc.

Freddy Bonilla from Prestige Tech Solutions has been a true asset to our company from the very beginning. His attention to detail and expertise truly helped us transition smoothly from our previous outdated system. The solution he proposed after reviewing our challenges has allowed us to upgrade to a more modern technology solution which allows us to provide noticeably better service to our clients. We are so thankful for Freddy and recommend him to every company we work with. Prestige is in it for the long haul and has gone above and beyond for us every step of the way, even when we encountered issues after usual work hours.”

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Daniel R

For me the biggest benefit is that my staff is no longer experiencing issues with the phones. This is huge for our company because we have very high call volume and were losing clients along the way with our old system. Not only have we been able to communicate effectively between the team, now we are able to meet the services and requests of our clients in a timelier manner without anyone falling between the cracks. Prestige Tech Solutions keeps their word. The previous IT team we worked with would hardly ever return our calls and when they did, they made many empty promises to address our concerns but never did. They hardly ever returned calls or emails or even made an effort to check in on us to make sure everything is going well. If you’re on the fence about choosing Prestige Tech Solutions as your Tech firm, I have 5 words for you, Take the leap off the fence! The grass is truly greener on the other side

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Sarav P

One usually considers cost and service as the two main factors when choosing a vendor for any service, especially one as important to a business as their phone system. Our business operates multiple brands with specific channels and a staff deeply idiosyncratic to legacy operations. We needed a system that can conform to our needs, be reliable, have cutting edge technology, and most importantly save us money. Prestige Tech Solutions was able to analyze our current configuration and provide us huge savings and upgrades to our phones. In addition, the service has been invaluable. We truly feel like we have an internal IT team and not someone who was looking to make a quick sale and forget about us. From helping us choose the best solution for our needs to making sure our equipment is configured properly, up to date, and operating at its peak to expediting any issue Freddy is on top of it. His due diligence in all phases has been the most valuable and most unexpected benefit to our organization. It has allowed us to get a superior phone system, save a ton of money and a relationship that is agile to our needs and an advocate to all of our IT challenges

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IT Director

We’re in the Electrical distribution, automation, repair and energy management business, situated in the NYC metro area and Upstate NY, plus locations in NJ, CT and OH, with 200+ employees. We’ve worked with Megha for several years now after getting our ShoreTel network initially up and running. Megha, with Rob’s leadership has guided us through our voice network investments, upgrades and business acquisitions, as we’ve grown our business to multiple locations. At each stage, Megha has presented us with varied options in technology and vendors to achieve the best value for our projects. Megha has been wonderful to work with and they’re always quick to jump in and resolve any vendor client problems both on the tech, project management and billing side of things. They are very easy to work with and knowledgeable with the ability to get the job done.
I would highly recommend Megha for your organization in today’s highly technical and complex world of voice and data services.

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Network Architect – Non Profit

My first experience with Megha was with searching for a new phone service for our organization’s office move. Megha was a tremendous help with finding a vendor that could meet our tight schedule and provide the services that we required. When we experienced difficulties getting required information from our previous phone vendor they stepped in like an MMA fighter and was able to get the information we needed. Our relationship still continues to this day. 2 years later Megha is still providing us with assistance with communication and network services. They are on my must call list for many projects that come my way. I could not recommend them enough.

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IT Manager

IT Manager

Megha has acted as a liaison between GDLSK LLP and various digital voice service providers. Prior to our New York office location move they were able to review our previous telecommunications system and provide us with the needed suggestions to address various disaster recovery scenarios. The knowledge provided gave us alternative solutions to allow us to achieve a more reliable end goal. Their relationship with various service providers assisted with accomplishing our projects in a more efficient manner and save money through their evaluation of our invoices and services used. With their assistance we were able to change carriers and now have a solid solution in place

Meet The Best Team

Rob Serrat

Freddy Bonilla

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